Chronic Care Management Services

Telehealth for Chronic Conditions

Chronic Care Management for Private Practices

Chronic care management (CCM) allows your practice to get paid for the care coordination work your team is already doing — coordinating with specialists, managing medication lists, updating care plans, and following up with high-risk patients. Medicare covers at least 20 minutes of this work per month, per patient.

Avanti RMG manages your CCM program end-to-end, from patient identification and enrollment through monthly care coordination and billing.

What We Handle

Full-Service CCM Program Management

  • Patient identification — we find eligible patients in your panel with 2+ chronic conditions
  • Care plan creation — comprehensive, CMS-compliant care plans for each enrolled patient
  • Monthly coordination — 20+ minutes of documented care coordination per patient
  • Specialist communication — coordination with cardiologists, endocrinologists, and other specialists
  • Medicare billing — CPT 99490 and 99439 submitted with compliant documentation
  • CCM + RPM integration — combined programs for maximum per-patient revenue
Common Questions

Chronic Care Management — FAQ

What is chronic care management (CCM)?

Chronic care management is a Medicare-covered service for patients with two or more chronic conditions. It covers at least 20 minutes per month of non-face-to-face care coordination — including medication management, care plan development, specialist coordination, and patient education. CCM is billed under CPT 99490 and related codes.

How much does Medicare pay for chronic care management?

Medicare reimburses $62.69 per patient per month for the first 20 minutes of CCM (CPT 99490), and $47.44 for each additional 20 minutes (CPT 99439). A practice with 100 CCM-enrolled patients billing 99490 monthly generates approximately $75,000 per year — before stacking RPM codes for eligible patients.

Can CCM and RPM be billed for the same patient?

Yes. A patient with multiple chronic conditions may qualify for both CCM (care coordination) and RPM (device monitoring). Both can be billed in the same month as long as the clinical time and activities are documented separately. Avanti RMG manages this distinction to ensure compliant billing and maximize your per-patient revenue.

What conditions qualify for chronic care management?

Medicare CCM covers patients with two or more chronic conditions expected to last at least 12 months or until death. Common qualifying conditions include diabetes, hypertension, COPD, heart failure, arthritis, depression, chronic kidney disease, and many others.

What does a chronic care management program require from my practice?

CCM requires: a comprehensive care plan for each enrolled patient, at least 20 minutes of non-face-to-face care coordination per month, patient consent, 24/7 access to clinical staff for urgent needs, and structured documentation. Avanti RMG manages all of these requirements on your behalf.

Learn More

Related Resources

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Billing

Medicare RPM Billing

CPT codes, documentation requirements, and audit-proofing your RPM claims.

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RPM & CCM CPT Codes

Medicare reimbursement rates for RPM, CCM, PCM, and FQHC/RHC — and how to stack them.

Guide

Chronic Care Management

How CCM generates consistent monthly revenue for practices treating chronic conditions.

Blog

Why RPM Isn't Just About Lower Costs

The real reason well-run RPM programs outperform the ones chasing reimbursement codes.

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Medicare's 2026 RPM Changes

What actually changed in CMS policy this year and what it means for your practice.

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